Most campsite owners rely on word of mouth and listing sites to fill their pitches. That works, up to a point. But when someone types "campsite near Keswick" or "touring caravan site Lake District" into Google, does your site show up? If it doesn't, you're invisible to a huge number of potential guests who are actively looking for exactly what you offer. Getting found on Google isn't as complicated as it sounds, and you don't need to hire an agency or learn to code. Here's what actually moves the needle for UK campsites.
Start with Google Business Profile
If you do nothing else from this article, do this. Your Google Business Profile (formerly Google My Business) is the single most important thing for local visibility. It's the box that appears on the right side of Google when someone searches for your campsite by name, and it's what puts you on Google Maps.
Setting one up is free and takes about twenty minutes. You'll need your site name, address, phone number, website, opening hours, and a few photos. Google will verify your address by sending a postcard with a code, or sometimes by phone.
Once you're set up, keep it updated. Add new photos every few months. Post updates when you open for the season or run a special offer. Reply to every review, good or bad. Google rewards businesses that keep their profiles active, and a well maintained profile will appear higher in local search results than a neglected one.
Key details to get right
- Business name: Use your actual site name. Don't stuff keywords into it like "Meadow Farm Campsite Best Touring Site Lake District". Google penalises this.
- Category: Choose "Campground" as your primary category. You can add secondary categories like "RV park" or "Caravan park" if they apply.
- Description: Write a natural description of your site. Mention what type of site you are (CL, CS, touring park), how many pitches you have, and what makes you different.
- Photos: Upload at least ten. Include pitches, facilities, the surrounding area, and your entrance. Real photos taken on a decent day beat stock images every time.
Get Your Website Working Harder
Your website is the foundation of your online presence. If you don't have one, you're relying entirely on third party platforms to represent your site. If you do have one, there are a few things that make a big difference to how Google ranks it.
Make it mobile friendly
More than half of campsite searches happen on phones. If your website is hard to read or navigate on a mobile screen, visitors leave quickly. Google notices this and ranks you lower. A modern, responsive website that works well on any screen size is essential. If your current site was built ten years ago and you have to pinch and zoom to read it on a phone, it's time for an update.
Speed matters
A slow website frustrates visitors and hurts your Google ranking. Common culprits include oversized images, cheap hosting, and outdated website builders. Your homepage should load in under three seconds. You can test your site speed for free using Google's PageSpeed Insights tool.
Use the right words on the right pages
Google reads the text on your website to understand what your site is about. If your homepage just says "Welcome to our campsite" with no further detail, Google has very little to work with. Think about what your ideal guest would type into Google and make sure those phrases appear naturally on your site.
For example, if you run a CL near Whitby, your homepage might include phrases like "Certificated Location near Whitby", "caravan site on the North Yorkshire coast", and "quiet campsite with sea views". Don't force them in awkwardly. Write naturally but specifically.
Every page on your site should have a clear purpose and a unique title tag. Your homepage title might be "Meadow Farm CL, Quiet Caravan Site Near Whitby". Your facilities page might be "Facilities and Hookups at Meadow Farm CL". These titles appear in Google search results, so they need to be clear and descriptive.
Reviews Are Your Secret Weapon
Google reviews directly affect where you appear in local search results. Sites with more reviews and higher ratings consistently outrank those without. Beyond the ranking benefit, reviews influence whether someone clicks on your listing in the first place. A campsite with 47 reviews averaging 4.8 stars looks far more appealing than one with 3 reviews and no responses.
How to get more reviews
- Ask guests on departure day. A simple "If you enjoyed your stay, we'd really appreciate a Google review" works surprisingly well.
- Send a follow up message after their stay with a direct link to your Google review page. If you use automated guest messaging, you can include the link in your post departure message without lifting a finger.
- Make it easy. The harder it is to leave a review, the fewer you'll get. A direct link removes friction.
How to handle bad reviews
Every site gets the occasional negative review. How you respond matters more than the review itself. Reply calmly, acknowledge the issue, and explain what you've done about it. Future guests reading the exchange will form their opinion based on your response as much as the complaint. Never argue, never get defensive, and never ignore it.
Get Listed in the Right Places
Google pays attention to how many other websites mention your campsite. These mentions, especially ones that include a link to your website, tell Google that your site is a real, trusted business. You don't need hundreds of links. A handful from the right places makes a meaningful difference.
- Club directories: If you're a CL or CS, make sure your listing on the Caravan and Motorhome Club or Camping and Caravanning Club website is complete and links to your own site.
- Listing sites: Pitchup, Cool Camping, UK Campsite, and similar platforms all count. Ensure your details are consistent across all of them.
- Local tourism websites: Your local council or tourism board probably has a business directory. Getting listed there is usually free and provides a valuable local link.
- Social media: Set up a Facebook page and an Instagram account for your site. You don't need to post constantly, but having them with a link back to your website helps.
Keep your details consistent
This sounds minor but it matters. Your business name, address, and phone number should be identical everywhere they appear online. If your Google profile says "Meadow Farm Campsite" but Pitchup lists you as "Meadow Farm Touring Park" and your Facebook page says "Meadow Farm CL", Google gets confused about whether these are the same business. Pick one name and use it everywhere.
Create Content That Answers Questions
One of the most effective ways to appear in Google results is to publish content that answers the questions your potential guests are asking. This is where a blog or guides section on your website becomes valuable.
Think about what guests ask you most often. "Can I bring my dog?" "Is there a shop nearby?" "What's the road like for large caravans?" "What's there to do in the area?" Each of these questions is something people also type into Google. A page on your website that answers them well can rank for those searches and bring new visitors to your site.
You don't need to publish every week. Even a handful of genuinely useful pages about your local area, your facilities, or common questions will make a difference over time. Quality beats quantity. One thorough guide to walking routes near your site is worth more than twenty short, thin posts.
Track What's Working
You don't need to become an analytics expert, but checking a few numbers occasionally will tell you whether your efforts are paying off.
- Google Business Profile insights: Shows how many people found your listing, what they searched for, and whether they clicked to your website or called you. Check this monthly.
- Google Search Console: Free tool that shows which search terms bring people to your website and how often you appear in results. It also flags any technical issues Google has found with your site.
- Website analytics: Google Analytics or a simpler alternative like Plausible will show you how many visitors your site gets, where they come from, and which pages they look at.
If you see that most of your traffic comes from a specific search term, that's a clue about what guests are looking for. If a particular page gets lots of visitors but they all leave quickly, that page might need improving. You don't need to obsess over data, but glancing at it now and then helps you focus your time on what actually works.
Common Mistakes to Avoid
A few things that campsite owners often get wrong with Google visibility:
- No website at all: Relying entirely on Pitchup or Facebook means you don't control your online presence. If those platforms change their rules or ranking system, you're at their mercy. Your own website is your home ground.
- Duplicate content: Copying the same description across multiple listing sites and your own website doesn't help. Write unique descriptions for each platform.
- Ignoring reviews: Even positive reviews deserve a thank you. Unanswered reviews make it look like nobody's home.
- Keyword stuffing: Writing "campsite campsite campsite Lake District campsite" doesn't fool Google. It reads as spam and actively hurts your ranking. Write for humans.
- Outdated information: If your website still shows last year's prices or mentions facilities you no longer have, it damages trust with guests and Google alike.
Take the First Step
You don't need to do everything at once. If you're starting from scratch, claim your Google Business Profile this week and spend twenty minutes getting it right. Next week, look at your website and make sure it loads well on a phone. The week after, ask your next batch of departing guests for a review. Small, consistent steps add up quickly.
If you want your website to include online booking so that guests who find you on Google can book immediately, that's where the real payoff happens. A guest who searches, finds your site, reads your page, and can book a pitch right there without picking up the phone is far more likely to follow through than one who has to call you during office hours.
CampSuite makes this easy. It's free for CL and CS sites, takes about fifteen minutes to set up, and gives your guests a simple way to book online. Pair that with a solid Google presence and you'll spend less time chasing bookings and more time running your site.