The short version
Campaio and CampSuite are both modern, cloud-based booking systems aimed at small and mid-sized campsites. Both do the essentials well: a digital diary, online bookings, card payments, guest messages. The differences show up in focus and fit.
CampSuite is built specifically for the UK market, with direct alignment to the Caravan and Motorhome Club and Camping and Caravanning Club small-site schemes, a free-forever tier for CL and CS sites, and a mobile-first interface. Campaio has its own positioning and customer base worth comparing against your specific needs.
For UK CL, CS and small-to-medium touring sites, CampSuite's UK-specific focus and free tier are the clearest differentiators.
Who each one suits best
Choose CampSuite if
- You run a UK CL, CS or small-to-medium touring park
- You want free software for 5-pitch sites, with no trial end
- You need direct Club-directory integration workflows
- You want UK-specific tax, invoicing and VAT handling
- You value mobile-first interface for on-site work
Choose Campaio if
- It has a specific feature you need that CampSuite doesn't offer
- You're already set up on Campaio and it's working well
- You prefer its particular interface or workflow
- You operate outside the UK and the local fit works better
Pricing
Pricing on both products changes. Always check current rates. As a guide:
- CampSuite. Express — free for CL and CS sites (up to 5 pitches). Standard — £12/month for 6–20 pitches. Professional — £29/month for 20+ pitches. No contracts. See pricing.
- Campaio. Commercial tiers published on Campaio's own website.
The Express free-forever tier for CL and CS is the biggest structural difference. If you're a five-pitch site, CampSuite effectively costs nothing until you grow.
Feature comparison
Both tools cover similar ground in terms of day-to-day features:
- Digital booking diary. Both.
- Online bookings. Both.
- Card payments. Both.
- Double-booking prevention. Both.
- Guest messaging and arrival info. Both.
- Pitch types, hook-ups, maps. Both.
- Branded invoices. Both.
- UK Club directory workflow. CampSuite is designed for this specifically; you get a shareable booking page link to paste into your CAMC or C&CC listing.
- UK-specific tax and VAT. CampSuite handles UK VAT, pricing in GBP, and UK payment processing cleanly.
- Mobile-first interface. CampSuite. Tested and refined for phone use first.
The UK focus matters
If you run a UK site, lots of small things add up to a smoother experience on a UK-focused tool:
- Your Club directory listing is the single biggest source of bookings for most CL and CS sites. A tool that gives you a clean shareable booking page link to paste there is practical, not abstract.
- Pricing in pounds, VAT handling, invoice numbering that matches UK conventions — none of it is glamorous, but all of it being right out of the box saves hours.
- Stripe Connect for payments pays directly into your UK bank account without additional friction.
- Support hours and language align with when you actually need them.
An international tool like Campaio may do most of this well too, but the UK focus is more incidental than central. That's a real distinction.
Setup and switching
Both tools are modern cloud products, so setup is fast on either. CampSuite specifically takes about 15 minutes end-to-end, using a wizard that assumes you know your pitches and prices but nothing else.
If you're currently on Campaio and thinking about moving, the low-risk approach is to run both in parallel for a fortnight. Enter new bookings on CampSuite as they come in, keep the old tool running for existing ones, and cut over once you trust the new system. There's no pressure to pick a day to switch.
Support
CampSuite support comes directly from Rob Heeley and the small team at WorkBee Limited, based in the UK. Campaio provides its own support via its published channels. Small-tool support often works in the customer's favour — the person replying to your email has almost certainly met a site like yours.
What you give up with each
With CampSuite, you give up: whatever specific workflow or integration you may already rely on in Campaio. If there isn't one, you give up nothing.
With Campaio, you give up: the UK-specific focus, the Club directory workflow alignment, the free CL and CS tier, and the tight mobile-first interface.
A practical way to decide
- Are you a UK CL or CS? Try CampSuite first. It's free and designed for exactly your situation.
- Do you already use Campaio and it's working? There's no compelling reason to switch.
- Are you comparing tools from scratch? Try CampSuite in 15 minutes. If it fits, you have your answer without a deeper evaluation.
A note on respect
Campaio is a legitimate modern tool serving its own customers well. This page exists because people compare options, and we'd rather be straight with you than pretend we're the only choice. If Campaio works for you, keep using it. If CampSuite fits better, welcome aboard.