Every campsite owner has answered the same question a hundred times. Where's a good pub round here? Is there a walk we can do with the kids? Where's the nearest big supermarket? A proper campsite local area guide answers all of this before a guest even has to ask, and it does more than save you repeating yourself at the gate every evening. It shapes how a stay feels from the moment someone arrives, and it's one of the easiest pieces of guest communication to get right.
This guide covers what to put in a local area guide, how to keep it honest and personal rather than generic, and where to share it so guests actually see it in time to use it.
Why Bother With a Local Area Guide
Guests booking a UK campsite are not usually locals. They have picked your site because of the area as much as the pitch itself, and most of them arrive with no plan beyond that first night. If you hand them nothing, they will open their phone and search "things to do near me," which throws up whatever ranks on Google that week, not what is actually worth their time.
A good local area guide fills that gap with recommendations from someone who actually lives there. It builds trust straight away, it keeps guests exploring the area rather than sitting in the car park working out where to go, and it very often turns into the kind of detail people mention in reviews. "The owner told us about a brilliant little bakery" reads a lot better than a three star review with no comment at all.
What Guests Actually Want to Know
It is tempting to list every attraction within thirty miles, but that is not what makes a local area guide useful. Guests want a short, trustworthy shortlist, not a tourist board leaflet. Work through these categories and pick two or three entries for each, not ten.
- Food and drink. A pub with a proper Sunday roast, somewhere good for breakfast, a chippy that's worth the drive, a farm shop for fresh eggs and veg.
- Walks. One short walk straight from the site, one longer circular route, and one that's good if it's raining and everyone needs to get out of the tent.
- Family days out. A beach, a play park, a farm attraction, whatever suits families if that is who books with you.
- Wet weather backup. A museum, a soft play, a cafe with good seating and free WiFi. Rain ruins more holidays than anything else, so this section earns its place.
- Practical stops. The nearest supermarket, a garage that sells gas or coal, a launderette if you don't have one on site, a cash machine.
- Something you're genuinely proud of. A stargazing spot, a viewpoint, a market that's only on certain days. This is the section that makes your site memorable rather than interchangeable with every other CL or CS within twenty miles.
What to leave out
Skip anything you have not visited yourself in the last year or two. Businesses close, opening hours change, and a recommendation that turns out to be wrong makes guests trust the rest of the guide less. If in doubt, leave it off rather than guess.
Curate, Don't List
The difference between a local area guide guests use and one they skim past in ten seconds usually comes down to curation. A long list of every pub within a twenty mile radius is not useful, it is overwhelming. A short list of three, each with one honest sentence about why it made the cut, does the job far better.
Write it the way you would tell a friend. "The Fox and Hounds does a proper roast on Sundays, get there before 1pm or you'll be queuing" is more useful than "The Fox and Hounds is a traditional country pub serving locally sourced food." One sounds like a person who has actually been there. The other sounds like it was lifted from a website.
Writing It in Your Own Voice
This is the part owners overthink the most, and it should be the easiest part of the whole guide. You already know the area better than any guidebook. You do not need clever writing, you need honest writing.
- Keep entries short. One or two sentences per recommendation is plenty. If a guest wants more detail they will search it themselves.
- Say why, not just what. "Great for kids" or "quiet on weekdays" tells guests more than a name and address ever will.
- Mention distance and travel time. "Fifteen minutes' drive" or "a twenty minute walk along the river path" helps guests plan their day without opening a map app.
- Update it seasonally. A summer local area guide should mention the ice cream van and the outdoor pool. A winter one should mention which pub has the log fire.
Where and When to Share It
A brilliant local area guide that guests never see is wasted effort. Most sites get the best results from sharing it in more than one place, at more than one point in the stay.
Before arrival
Send it as part of your pre arrival email, a few days before the booking starts. Guests who know there's a good walk nearby are far more likely to pack boots rather than leave them at home. If you send automated guest messages, the local area guide can go out with every booking confirmation without you having to remember to attach it each time.
On arrival
A printed copy in the welcome pack or pinned to a noticeboard covers the guests who never open email on holiday. Keep it to one side of A4 so it gets read rather than filed away.
On your website
A local area guide page on your own site does double duty. It helps guests planning their trip before they book, and it gives you fresh, genuinely useful content that search engines reward. If you built your site with a campsite website builder, a simple local guide page takes an hour to put together and keeps working for you long after you have written it.
Keeping It Up to Date
Set a reminder to review your local area guide at the start of each season. Check that the pub is still open, the farm shop still does Saturday mornings, and the walk has not been diverted by a landslip or a new housing estate. A guide that is slightly out of date is still useful. A guide that is confidently wrong sends guests to a car park where a cafe used to be, and that is the kind of thing people remember for the wrong reasons.
If you run a CL site or a CS site, this is genuinely one of your biggest advantages over a large holiday park. You know the area on a level a big park's reception desk never will, and a handful of honest, personal recommendations will always beat a generic list produced for forty sites at once.
The Takeaway
A campsite local area guide costs almost nothing to produce and pays back every single week it is in use. It answers the questions guests would otherwise ask you in person, it fills wet weather afternoons with something better than sitting in the van, and it gives guests a reason to talk about your site as more than just a pitch. Spend an afternoon writing three or four honest recommendations in each category above and you will have something worth sending to every guest who books with you.
If you want your local area guide to go out automatically with every booking confirmation and pre arrival reminder, try CampSuite® free. It's free for CL and CS sites, and you can be set up in about fifteen minutes.