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UKEvery review answered, and more of them five stars
Guests choose a park by its reviews. Soon CampSuite will ask every guest for one the morning after they leave, gather what is said about you on Google and the booking sites in one place, and draft a reply for you to send.
It asks at the right moment
A friendly message the morning after they leave, while the stay is still fresh.
It brings them together
Google and the booking sites in one list, so nothing sits unanswered for a month.
It helps you reply
A draft for every review: thanks for the good ones, and a calm, fair answer for the hard ones.
Your reputation, looked after while you run the park
The happy guests rarely write anything, and the one with the grumble about the shower block always does. A review request sent the morning after a good stay evens that up, and it has to go out every time, not only on the days somebody remembers.
Answering matters as much as asking. A guest reading your page sees whether the owner replies, and how. Reviews will put Google and the booking sites in one list and draft a reply in your voice, so a hard review gets a calm, fair answer instead of one written at eleven at night.
Want to get going now? Our guide to getting more campsite reviews covers how to ask and how to reply.
Included from Grow, with a monthly allowance
Review replies are part of Grow, Park and Group. When the feature arrives, a park already on one of those plans has it switched on the day it is ready.
Compare the plans →- Free
- Not included
- Starter
- Not included
- Grow
- 10 a month
- Park
- 50 a month
- Group
- Unlimited
The parts that already help today
Every guest who has stayed is already in your guest list, with their stay and their email, and your automatic messages already go out after a booking. Reviews will add the request and the reply.
Frequently asked questions
When will reviews be ready?
It is being built now. We will not put a date on it until it is ready, and when it is, every park on Grow, Park or Group has it switched on without doing anything.
Where will it gather reviews from?
Google and the booking sites your park is listed on, in one list.
Will it reply to reviews on its own?
No. It drafts a reply for every review and you send it, so nothing goes out in your name without you reading it.
When does a guest get asked for a review?
The morning after they leave, while the stay is still fresh.
Which plans include it?
Grow includes 10 replies a month, Park 50 and Group as many as you like. It is not on Free or Starter. See the plans.
More five-star reviews, every one answered
Reviews are coming to Grow, Park and Group. Move up now and they are switched on for you the day they are ready.