Run a CL or CS site on your own smallholding and sooner or later you'll want a week away: a hospital appointment, a family wedding, or just a proper holiday of your own. The trouble is your site doesn't stop needing attention just because you do. Guests are still arriving, the awning field still needs mowing, and someone has to be reachable if a hook up trips or a car won't start on the gate. This is where site sitting comes in: getting someone trustworthy to run your pitches while you're off site, so guests keep arriving and nothing falls over in your absence. It's a well-worn arrangement among CL and CS owners, but very few people explain how to actually set one up properly.
What site sitting actually means
Site sitting is simply having someone stand in for you as the person on the ground, checking guests in, taking payments, answering questions and generally keeping an eye on things, while you're away from your CL or CS. It isn't the same as locking the gate and hoping nobody turns up. Both the Caravan and Motorhome Club and the Camping and Caravanning Club expect a Certificated Location or Certificated Site to have someone available, even if that person isn't you personally. A CL or CS that simply goes dark for a fortnight risks turning away bookings, or worse, leaving a guest stuck on your gravel drive with no hook up and no one to ask.
For most small sites, site sitting is an informal arrangement rather than anything run through the club itself. You ask someone you trust, hand them the keys and a short brief, and they cover reception duties in your place for however many days you're gone.
Why even a five pitch site needs cover
It's tempting to think a five-pitch CL or CS is small enough to just close for a week. Sometimes that's the right call, especially in the quieter shoulder months. But if you've got bookings already confirmed, cancelling on guests who've planned a trip around your site isn't a great look, and it costs you the income too. Even outside of paying guests, an unattended site still has jobs that don't pause: bins need emptying, the chemical disposal point needs checking, and if you're on a well or septic system there's always a chance something needs a look. A short absence with no cover at all is fine occasionally. A regular pattern of it starts to show up in reviews, and in how quickly your pitches fill.
Where to find a site sitter
Ask around your own club
Both major clubs have long-standing informal networks of site owners who cover for each other. Ask in your local CL or CS Facebook group, or through your club's regional contacts, and you'll often find another owner nearby happy to help in exchange for the same favour later in the year. It helps that another site owner already knows the routine: taking a booking, running a card machine, checking a membership number, so there's very little training involved.
Swap with a neighbouring site
If there's another small site within a reasonable drive, a straight swap works well. You cover their site for a week in spring, they cover yours in summer. Neither of you is out of pocket, and you both get a proper break at a time that suits your own season.
Family, friends and paid sitters
Plenty of owners simply ask a retired parent, a neighbour or a grown-up child to take over the basics for a few days. It doesn't need to be a fellow campsite owner if the person is sensible, reachable by phone, and willing to follow a short written brief. A small but growing number of sites also use paid house and site sitting services, generally aimed at smallholdings and rural properties, who'll live in for the duration and take care of animals, deliveries and visitors as part of the same booking.
What to pay a site sitter
There's no fixed going rate, and most arrangements between fellow site owners involve no cash at all, just the goodwill of returning the favour later. Common arrangements include:
- A free pitch and hook up for the sitter's own caravan or motorhome for the duration, if they're bringing one
- A flat daily rate, typically in the £20 to £40 range for a few hours of reception cover a day on a quiet site
- A share of the site takings while you're away, useful if bookings are unpredictable and neither of you wants to guess a fair flat fee upfront
- Simply a returned favour, banked for whenever the other person needs cover themselves
Whichever you choose, agree it before they arrive rather than after. It avoids an awkward conversation on your return, and it means your sitter knows exactly what they're taking on.
The handover: what your sitter actually needs
A good handover takes less than an hour and saves a week of phone calls while you're away. At minimum, give your sitter:
- A written price list for pitches, hook ups and any extras like firewood or a dog fee
- How to take card payments, and where the cash tin and float live if you take cash too
- Your booking diary, ideally something they can check from their own phone rather than a paper pad only you understand
- Emergency contacts: your own mobile, the nearest vet if you keep animals, a plumber or electrician you trust, and the out-of-hours number for your water or electricity supplier
- What to do if a guest arrives who isn't on the list, or if someone wants to extend their stay
- Where the fire extinguishers, stopcock and fuse board are, and anything specific to your setup a stranger wouldn't guess
Write it down rather than relying on memory. Even the most capable sitter will forget half a verbal brief by day three, and a short printed sheet pinned by the kettle answers most questions before they need to ring you.
Keeping bookings and payments running from your phone
The single biggest change to site sitting over the last few years is that it no longer has to mean handing over a paper diary and hoping for the best. If your bookings live in a proper campsite booking diary rather than an exercise book, your sitter can see exactly who's arriving each day from their own phone, without needing to ring you to check. With CampSuite's bookings, you can give a sitter their own login with limited access, so they can check guests in, take a payment and add a note, without being able to see your accounts or change your settings. And because it's all in the cloud, you can still glance at your diary from a beach in Cornwall if something needs your eye, without it being your problem to solve.
Taking card payments through the same system means your sitter isn't stuck juggling a separate card machine and a paper receipt book either. Everything lands in one place, so when you're back you're not spending your first evening home trying to reconcile a week of scribbled notes.
A simple pre-departure checklist
Before you head off, run through this:
- Confirm your sitter for the exact dates, in writing, not just a verbal yes
- Share your booking diary access, or print the week's arrivals if you're still on paper
- Leave a written price list and payment instructions
- Leave emergency contacts and a note of anything unusual about your setup
- Let your club know you'll have cover in place, if your site rules ask for it
- Do a final walk round the site together the day before you go, so nothing is a surprise on day one
The takeaway
Site sitting isn't complicated, but it only works smoothly if you plan it properly rather than a hurried phone call the night before you leave. Find someone you trust, agree what they're getting out of it, hand over a short written brief, and give them a way to see your bookings without needing to ring you every hour. Do that once and it becomes a pattern you can repeat every time you need a break, rather than a reason to never take one. If you'd like your bookings, payments and guest messages somewhere a sitter can access from their own phone while you're away, CampSuite is free to get started and takes about fifteen minutes to set up.