Ask most campsite owners how busy they were last season and you will get a gut feeling: "pretty good", "quiet in June", "rammed over the bank holidays". Ask them for their actual campsite occupancy rate and most cannot tell you. That is a shame, because occupancy rate is one of the few numbers that tells you, in plain terms, whether your pitches are earning their keep or sitting empty while the grass grows. This guide walks through how to calculate it properly, what a sensible target looks like for a UK site, and what actually moves the number once you know it.
What Your Occupancy Rate Actually Tells You
Occupancy rate is simply the percentage of the pitch nights you had available that were actually booked and paid for. If you have ten pitches and all ten are full every night of the year, you are at 100 percent occupancy, which never really happens and would probably mean your prices are too low anyway. If you are averaging four pitches full out of ten, you are at 40 percent.
On its own, that percentage does not tell you whether business is good. A CL site open eight weeks a year at 90 percent occupancy is doing very well indeed. A large touring park open all year at 40 percent might still be profitable if the pitches that are full are full on the nights that matter most. What occupancy rate is genuinely good for is comparison: this month against last month, this July against last July, this pitch type against that one. It turns a vague feeling of "quieter than usual" into a number you can actually act on.
How to Calculate Campsite Occupancy Rate
The formula itself is simple. You need two figures for whatever period you are measuring, whether that is a week, a month or a full season:
- Pitch nights available. The number of pitches you had open for business, multiplied by the number of nights in the period. Ten pitches over a 30 night month gives you 300 pitch nights available.
- Pitch nights sold. The number of nights guests actually paid to stay across all your pitches in that same period.
Divide the second figure by the first and multiply by 100, and you have your occupancy rate. If those ten pitches sold 180 pitch nights across that 30 night month, your occupancy rate is 60 percent. It is worth doing this separately for each pitch type if you run a mixed site, because a hardstanding serviced pitch and a rough grass tent pitch often have very different stories to tell, and lumping them together hides that.
A word of caution on what to count as "available". If a pitch was closed for maintenance, blocked for a private event, or you genuinely were not taking bookings that week, do not count those nights as available. Doing so drags your occupancy rate down artificially and makes the number less useful for spotting real gaps in demand.
What Counts as a Good Occupancy Rate for a UK Site
There is no single benchmark that applies to every site, because the shape of the season matters as much as the headline number. That said, rough ranges owners often find useful as a sanity check:
- CL and CS sites open only part of the year often see 60 to 85 percent occupancy across their open weeks, with weekends and school holidays close to full and midweek quieter. The five and five van limits mean the ceiling is low, so filling what you have matters more than chasing volume.
- Small touring parks (up to about 20 pitches) open March to October typically land somewhere between 35 and 55 percent averaged across the whole season, dragged down by shoulder months either side of summer.
- Medium and larger parks with a wider mix of pitch types, statics and glamping units often average 45 to 65 percent, because a broader offer smooths out some of the seasonal dips that hit a pure touring site harder.
These are rough guides, not targets to hit at all costs. What matters more is your own trend over time. If your occupancy rate for May this year is lower than May last year, that is worth investigating regardless of what the "average" UK park is supposedly doing.
Why Occupancy Alone Can Be Misleading
A high occupancy rate feels good, but it can mask a site that is quietly leaving money on the table. Imagine two sites running at exactly 70 percent occupancy. One is full of guests paying full rate on three night minimum stays. The other filled the same number of pitch nights by discounting heavily and accepting single nights that mean more turnover, more cleaning, more admin, for less revenue per pitch. Same occupancy rate, very different businesses.
This is why it is worth tracking occupancy alongside revenue per available pitch, sometimes called RevPAP, which is simply your total pitch revenue divided by the pitch nights available. It answers a different question: not "how full were we" but "how much did each pitch actually earn us, whether it was booked or not". A site that raises its occupancy from 50 to 60 percent by cutting prices might actually see RevPAP fall. Watching both numbers together stops you chasing occupancy for its own sake.
Practical Ways to Improve Your Occupancy Rate
Once you know your number, the obvious next question is how to move it. A few things consistently make a difference on UK sites:
- Sort your midweek gaps first. Weekends generally look after themselves in peak season. It is Monday to Thursday, and the shoulder months either side of summer, where most spare pitch nights sit unsold. A short midweek discount or a "stay four, pay three" offer often fills nights that would otherwise earn nothing.
- List on more than one channel. If your booking diary only reflects your own website, you are relying on guests finding you directly. Connecting a channel manager to sites like Pitchup or Hipcamp puts spare pitches in front of people who are actively searching, without any risk of a double booking, since availability updates everywhere the moment a pitch is taken.
- Review your minimum stay rules. A blanket three night minimum might be sensible in August and actively harmful in a quiet April, when a one or two night booking is better than an empty pitch.
- Make it easy to rebook. Guests who had a good time are your cheapest source of future occupancy. A simple follow up message a few weeks after their stay, encouraging them to book next year's dates before you get busy, fills nights that would otherwise sit on the open market.
- Keep your online presence current. Fresh photos, accurate availability and recent reviews all affect whether someone searching for a site nearby chooses you or the park down the road. A tired listing loses bookings you never even see you lost.
Tracking It Without Building a Spreadsheet
Working all of this out by hand from a paper diary or a scatter of spreadsheets is exactly the kind of job that eats an evening and still leaves you unsure of the answer. If your bookings already live in one system, your occupancy rate should just be a number you can glance at, broken down by pitch type, week or season, rather than something you calculate once a year under duress.
That is what proper reporting is for. CampSuite tracks every booking against every pitch automatically, so occupancy and revenue reports update themselves as bookings come in and go out, no manual counting required. Paired with invoicing and payment records, you get the full picture, occupancy and revenue side by side, rather than just one half of the story.
The Bottom Line
Occupancy rate is not complicated to work out, and once you have it, it turns a season's worth of gut feeling into something you can actually manage. Calculate it properly, watch it alongside revenue per pitch rather than on its own, and use it to target the midweek and shoulder season gaps that quietly cost most UK sites the most money. If you are still working this out from memory and a paper diary, that is the bit worth fixing first. Try CampSuite free and see your occupancy update itself every time a booking comes in.