CampSuite in Ireland Used by 55 parks across Europe
+44 1228 928769 hello@campsuite.net

Every price, out in the open

CampSuite™ is the campsite operating system: the diary, the money, the channels, the season, the team and the guest journey on one platform, in seven languages. Free for up to 10 units, and a plan that grows with the park after that. Every figure below is in euro, and nothing is added to it.

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The CampSuite dashboard

Small sites and CLs

Free

€0a month, for good
Up to 10 bookable units
Your guests pay
€1.75 a booking
Units covered
Up to 10
iCal links
Not included
Social media posts Coming soon
Not included
Review replies Coming soon
Not included

The essentials a small site needs to take bookings properly. Not a trial, and it does not expire.

  • The booking diary in full, with no cap on bookings
  • Direct online booking from your own website
  • Card payments into your own Irish Stripe account
  • Unlimited users, each with their own login
  • Automatic guest communications
  • Website builder and WordPress plugin

Guests pay €1.75 on a direct online booking. Bookings you take by phone, email or at the gate are never charged.

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Small sites on Airbnb and the like

Starter

€15a month
Up to 10 bookable units
Your guests pay
Nothing
Units covered
Up to 10
iCal links
3
Social media posts Coming soon
Not included
Review replies Coming soon
Not included

For the small site that wants its calendar shared with Airbnb and Booking.com, and no booking fee for its guests.

  • Everything on Free, and no booking fee for your guests
  • 3 iCal calendar links, to keep Airbnb and other sites in step with your calendar
  • Up to 10 pitches, spaces or accommodations
  • As many staff as you like, at no extra cost

No CampSuite booking fee. Your guests pay your price and nothing on top of it.

Start on Starter
Most popular

Professional independent parks

Grow

€35a month
20 units includedThen €1.50 per unit a month
Your guests pay
Nothing
Units covered
20, then €1.50 each
iCal links
As many as you like
Social media posts Coming soon
10 a month
Review replies Coming soon
10 a month

For the park that lives on this: channels connected, books straight, and the season sold before it starts.

  • Everything on Starter, and then
  • Channel Manager included, not an add-on
  • Xero integration included
  • Seasonal pitches and returning seasonals
  • The site map designer
  • Granular roles, permissions and automation
  • API, webhooks and advanced reporting

No CampSuite booking fee. Your guests pay your price and nothing on top of it.

Start on Grow

Larger and complex parks

Park

from €175a month
100 units includedThen €1.75 per unit a month
Your guests pay
Nothing
Units covered
100, then €1.75 each
iCal links
As many as you like
Social media posts Coming soon
50 a month
Review replies Coming soon
50 a month

When the park is an operation: several teams, several payment routes, housekeeping, maintenance and numbers somebody reads every Monday.

  • Everything on Grow, and then
  • Alternative supported payment providers
  • Housekeeping, maintenance and job sheets
  • Departmental permissions and audit trail
  • Custom web address included
  • Priority support and guided onboarding

No CampSuite booking fee. Several parks under one roof is Group, priced around the group.

Talk about Park

Groups and multi-park operators

Group

Let’s talkPriced around your group
Several parks, one console

For operators with more than one park, consolidated finance, integrations of their own and security requirements that have to be signed.

Quoted in euro or sterling, whichever you invoice in. No public figure, because no two groups are the same.

Ask for a quote
Your guests pay
Nothing
Units covered
As many as you run
iCal links
As many as you like
Social media posts Coming soon
Unlimited
Review replies Coming soon
Unlimited
  • Multi-park central management
  • Group-wide consolidated reporting
  • SSO and central identity administration
  • White-label booking on your own domain
  • Bespoke integrations and high API limits
  • Service level agreement
Price it on
26

On Grow that is €44 a month.

Every plan, side by side

What separates one plan from the next is real capability, not a greyed-out tick.

CapabilityFree€0a monthStarter€15a monthMost popularGrow€35a monthParkfrom €175a monthGroupLet’s talkPriced around your group
Taking bookings
Booking diary and calendar
Direct online booking
Phone, email and walk-in bookings
Card payments via Stripe
Automatic guest communications
Unlimited users
Every language CampSuite speaks
What your guests pay and what it covers
CampSuite booking fee€1.75NoneNoneNoneNone
Units coveredUp to 10Up to 1020, then €1.50 each100, then €1.75 eachAs many as you run
iCal links3As many as you likeAs many as you likeAs many as you like
Marketing
Social media posts Coming soon10 a month50 a monthUnlimited
Review replies Coming soon10 a month50 a monthUnlimited
Connected and automated
Channel Manager
Xero integration
Seasonal pitches
Site map designer
Automation
API and webhooksAdvancedCustom limits
Advanced reportingBasicBasicGroup-wide
Granular roles and permissionsBasicBasicAdvancedEnterprise
Running a bigger operation
Alternative payment providers
Housekeeping and maintenance workflowsBasic
Custom web addressAdd-onAdd-onAdd-on
White-label booking experienceOptional
Multi-park central management
SSO and enterprise security
Dedicated onboarding and SLAOptionalPriority

No contract

Rolling monthly, cancel any time, no minimum term and no leaving fee.

Your money, your data

Guests pay into your own Irish Stripe account, and you can export everything whenever you like.

Switch whenever

Move up or down the ladder whenever you like, and pay the difference pro rata. Nothing is locked in.

Where your money goes

Your booking money is yours from the moment a guest pays. It never sits with us.

1

Your guest pays you

They pay by card on your own booking page, into your own Stripe account, set up as an Irish business and taking euro. We are the software in the middle, not the merchant.

2

It is yours straight away

The full pitch price lands in your Stripe balance and pays out to your Irish IBAN, even when somebody books in February for the August bank holiday weekend. You are not waiting for the guest to arrive before you see the money.

3

We collect our bit separately

On the free plan the €1.75 is collected from the guest by us, on its own. It never comes out of your takings and never enters your Stripe balance, so your payouts match your pitch takings to the cent.

Is “free” really free? CampSuite charges you nothing. Card payments are handled by Stripe at their own published rate, paid straight to Stripe out of the payment, the same as any online till anywhere. We do not add a cent on top and we take no cut of your pitch price.
At the checkout

What your guest sees when they pay

On the free plan the booking fee appears on its own line with our name against it, next to your pitch price. It never looks like you have quietly put your rates up.

Booking confirmation

Pitch, one night, example€35.00
Booking feeSecured by CampSuite€1.75
Guest pays€36.75

Booking confirmation

Your regulars can see at a glance that the fee is ours and not yours, which matters when somebody has been ringing you every May for fifteen years. And a guest who would rather not pay it has an obvious way out. They ring you, they email you, or they turn up at the gate. Bookings you take yourself are never charged, whatever they are worth.

If you would rather no guest ever saw a fee at all, that is what the Grow plan is for. The line simply is not there. Same product, same booking page, one fewer thing to explain at reception on a wet Friday.

Everything CampSuite does, on every plan

Nothing is held back on the free plan. It is the full product, for up to 10 units. The only difference is who pays the €1.75, and whether your guests ever see a fee.

The CampSuite booking diary, with pitches listed down the side, dates across the top and bookings shown as coloured bars.
The booking diary: pitches down the side, dates across the top, no double-booking guesswork.
The CampSuite mobile dashboard, for running a park away from reception.
The same park in your pocket when you are down at the gate.

The free plan covers the everyday running of a small site: online bookings, the booking diary, check in and out, card payments in euro, guest messages, your guest list, pitches and accommodation, glamping and pods, invoices, reports, job sheets, the website builder, WordPress booking and unlimited staff logins. The site map designer, the Channel Manager, Xero and the API start at Grow. See everything CampSuite does →

Two optional add-ons work on either plan: showing your park on other websites, and using your own web address. They are just below.

Optional modules and usage

Off unless you want them, the same price on every plan, and easy to pause when you close for the winter.

Use your own web address (custom domain)

Put your park on a web address you already own, in place of the free CampSuite one. Worth having if your park name has been on a leaflet in every ferry terminal for a decade. Included from Park up.

€6a month

Caravan and motorhome storage (storage)

Winter storage spaces, contracts and recurring invoices. It is a separate business on the park, earning its own money, so it is priced as one rather than folded into the subscription.

€18a month

SMS (SMS)

For the message that has to arrive, when email will not do. Email and guest communications are included on every plan, this is the text on top of them.

€0.06a month

Nothing is added to the prices above

The figure on this page is the figure you pay. There is no second line underneath it at the checkout.

We are a UK company registered for UK VAT, and a subscription sold to an Irish business is a cross-border supply, so the reverse charge applies: nothing is added to your invoice and you account for it on your own Irish return, where a park reclaiming in full nets to nothing. €35 a month is what leaves your account on Grow, and €1.50 for each unit above the 20 included.

If your park is not registered for VAT the position can be different, so ask us before you sign up and we will confirm in writing what you would pay. The €1.75 a guest pays on the free plan is the whole charge, and a guest is never asked for that plus anything.

Closing for the winter?

Plenty of Irish parks shut for a stretch and open again for the shoulder season. Your booking page stays live throughout, so you keep taking bookings for next year. Here is what happens to your bill while the gate is shut.

On "Let your guests chip in"

Nothing to pay

You were never on a monthly, so closing costs you nothing. A park in Donegal that shuts at the end of October pays nothing in January, and any advance booking for next season carries the usual €1.75 guest fee whenever it happens to come in.

On "Grow"

You choose

Either pause the monthly and let winter bookings carry the guest fee, or keep paying it so nobody ever sees a fee, even at Christmas. We email you before your plan starts up again in spring.

You set your own open and closed dates, and taking the odd winter tourer will not catch anyone out with a surprise charge. Deposits you have already taken sit in your own Stripe account throughout, and the way payments work does not change one bit while you are shut.
More than one park?

Running a group?

More than one park under one owner, or a single park past 100 units? Group is shaped around the operation rather than sold off a rate card: central management across parks, consolidated reporting, SSO, your own booking domain and the integrations you already depend on. Tell us what you run and we will price it properly.

Get in touch Ring +44 1228 928769 or email hello@campsuite.net and we will build a plan that fits.

What a Group plan carries:

  • Central management across every park you own
  • Consolidated reporting for the whole group
  • SSO, audit and the security paperwork signed
  • A real person to call when you need one

Our promise to you

What comes with every plan, whatever you pay.

No contractRolling monthly, cancel any time, no leaving fee.
Free, not a trialFree for up to 10 units. It does not run out.
Your data is yoursExport your bookings and guest list to a spreadsheet in one click.
One simple feeThe guest pays €1.75 when they book online, and that is it. Phone, email and gate bookings are never charged.
Rob Heeley, founder of CampSuite
Founder-led

Started on the road, now used by 55 parks

Rob Heeley started CampSuite while touring campsites in a motorhome. Today it runs bookings for 55 parks across the UK and Europe.

You do not have to belong to anything to use it, either. No club, no association, no approved supplier list. If you are listed with Failte Ireland or on a county tourism site, that carries on exactly as it is and we do not sit between you and any of it.

It is free for up to 10 units with no card, so you can try it on your own park first. Read our story →

Rob Heeley, founder

Straight answers about the money

The guest booking fee

Is the €1.75 per booking, or per night, or per pitch?
Per booking. One flat €1.75 however many nights the guest stays, however many pitches they take and however many people are in the party. A fortnight in two hardstandings costs the same €1.75 as one night in a small tent. If a guest pays a deposit online and settles the balance on arrival, it is charged once, on the deposit.
Why €1.75? Is it a sterling price converted?
No. It is a price list written in euro for Irish parks, not a sum done against this morning's exchange rate. Your guests are charged in euro, your payouts land in euro, and on a paid plan your monthly bill is in euro too. The fee on a booking taken in February is the fee on a booking taken in August, so nobody, you or your guest, ever has to check a rate to know what a booking costs.
Is the €1.75 refundable if the guest cancels?
No. It is a single charge the guest pays us for booking online, and it is not refunded if the stay is cancelled later. Your own deposit and cancellation terms are entirely separate and work exactly as you set them. If a booking looks shaky, or you would rather a particular guest was not charged at all, take it yourself by phone, by email or at the gate, where there is never a fee.
Whose €1.75 is it, for my books?
It is our charge to the guest, not yours. It never passes through your account or your takings, so it stays off your books completely: nothing for you to record, raise or reclaim.

VAT

Is there VAT on top of the price?
Not for a VAT-registered Irish park. The reverse charge applies, so nothing is added to your invoice and you account for it on your own Irish return. €35 a month with 20 units included, then €1.50 a unit, is what leaves your bank. If your park is not VAT registered, ask us before you sign up and we will confirm in writing.
What about my own VAT?
Unchanged. Whatever you charge and account for on your pitch rates today is what you charge and account for after you start using CampSuite. The rates you set are the rates your guests pay, and your full pitch price reaches your own account.
Do I get an invoice for what I pay you?
Yes. Anything you pay us comes with a clear monthly invoice in euro, ready to download whenever your accountant wants it.

Getting paid in euro

Do I need an Irish bank account?
You need a euro account with an Irish IBAN for Stripe to pay into, held in your business name or your own. Your Stripe account is set up as an Irish business, takes payment in euro and pays out to that IBAN. We walk you through connecting it during setup and it takes a few minutes, not days.
Is anything converted from sterling on my booking page?
No. You set your rates in euro and euro is what everybody sees. Put €35 in a pitch rate and €35 is what the guest is charged, what lands in your Stripe balance and what reaches your bank. No exchange rate sits between your rate card and your account, so the price you set in January is still the price in August.
Will my takings still reconcile?
Yes. Because the €1.75 never enters your Stripe balance, your payouts equal your pitch takings to the cent.

The plans

Can I move between the plans in the middle of the season?
Yes, in either direction, whenever you like. It is rolling monthly with no minimum term and no leaving fee, so a park that fills up in July can cover the fee itself for the summer and drop back to free in September. Bookings already taken are unaffected, and money already in your Stripe account stays exactly where it is.
Where exactly does the cap kick in?
It does not stop, it steps. Grow is €35 a month with 20 units included, then €1.50 a unit, so a park of 60 units pays €95 and one of 80 pays €125. At 100 units Park is €175 and includes them, which is why the step up is small. Several parks under one owner is a Group plan.
Do my pods and hardstandings cost the same as a grass pitch?
Yes, that is the whole idea. Every bookable unit is the same set fee, so a grass pitch, a hardstanding, a seasonal van and a glamping pod all count as one unit, which makes a high-value pod your best value. And the guest fee is flat per booking whatever the price, so a full week in your best pod adds the same €1.75 as one night in a small tent.

Getting started

How long until I am taking bookings?
Most small parks are taking bookings the same afternoon, once your pitches, your euro rates and your Stripe connection are in. Bigger parks we help set up over a few days, and there is no point in the year when it is too late.
Will you move my existing bookings across?
Yes, and it costs nothing on either plan. We import your current bookings and guest list, set up your pitches and your euro rates with you, and get your booking page live without a gap in the middle. How moving across works.
Do I have to give card details to start?
No. The free plan is Free for up to 10 units, with no card needed and no time limit. If you ever choose Grow to cover the guest fee yourself, that is the only point you would add a card.

Your contract and your data

Am I tied in?
No. It is rolling monthly, with no minimum term and no cancellation fee. Stop whenever you like.
If I leave, can I take my guest list with me?
Yes. Export your bookings and full guest list to a spreadsheet in one click, any time. It is your data and it always was.
What if I leave, or CampSuite disappears?
Your bookings and deposits sit in your own Stripe account and your own records, so they stay valid and refundable whatever happens to us. You are never locked in through your guests' money.

Have a proper look before you decide anything

Set up your pitches, your euro rates and your booking page in one sitting. Free for up to 10 units, no card needed, and nothing to cancel if you change your mind.

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