Moving to CampSuite™ is a planned handover, not a leap. We bring your pitches, your rates and the bookings already sitting in your diary across, you run both systems side by side until you trust the new one, and everything is quoted, charged and paid in euro.
The software is rarely the thing keeping a park where it is. It is the bookings already taken for August, the deposits sitting against them, and the thought of a bank holiday weekend arriving with a diary that is only half ready. That is a fair worry. It is also why switching a campsite booking system gets put off another year, so this page is about the move itself rather than the feature list.
Six stages, in order, with nothing hiding between them.
Twenty minutes on the phone or a screen share. What you run now, how many pitches, when your season opens, whether you sell seasonals, and what your current system will let you take out of it. No slide deck.
Some systems hand over a tidy spreadsheet. Some give you a booking report and little else. Some give you nothing at all, and what you really have is a diary and a folder of emails. All three are workable. They just change the order we do things in.
Touring pitches, hardstandings, seasonal pitches, motorhome bays, pods and shepherd's huts, with the sizes, hookups and rules you actually use. Then the rate cards: nightly rates in euro, your seasons, weekend prices, extra person charges and minimum stays.
Every booking already on your books for the season ahead, with the guest, the pitch, the dates, what they have paid and what is still owed. On day one nothing is missing, so nobody arrives to a pitch the system has never heard of.
We go through the busiest week on your books together. You are the only person who can tell us that pitch 14 is really pitch 14, or that the two by the hedge never take a caravan. Anything wrong gets fixed before a guest depends on it.
Not on a Friday, and not on a date that suits our diary. You start taking new bookings in CampSuite, keep the old system open to look things up for as long as you want, and close it when you stop reaching for it.
There is no moment where you hold your breath. For a fortnight, or a month if you would rather, the old system stays open while every new booking goes into CampSuite. Compare the two whenever you want reassurance. When you notice you have not opened the old one in a week, the switch has already happened, quietly, with nobody standing over a laptop at midnight.
See what the diary does →Your data is yours. The job is to make your first week feel like your last one, only tidier.
Moves go wrong when nobody says out loud who is doing which part. So here it is, before you start.
Mapping old data onto pitches and rate cards, importing the bookings, building the seasons, setting up your booking page and checking the totals add up. This is the part that eats evenings, and it is not your job.
Only you know that the shoulder season rate starts the week after the schools go back, which pitches your regulars ask for by name, and why the far field closes when it rains for three days. We ask, you answer, we build it that way.
Wardens, reception, whoever is on the gate at ten on a Friday night. Staff logins are unlimited and free on every plan, so nobody shares a password and everyone is looking at the same diary. Walk them through it in the quiet week before you go live.
You set a nightly rate in euro and that is exactly what your guest is charged in euro. Nothing is converted, nothing drifts with the exchange rate between the night they book and the morning they arrive, and Stripe pays out to your own Irish IBAN.
If your current supplier invoices you in sterling, this is usually the first thing you want answered, and it deserves a straight answer rather than a shrug. Two things are happening that you never really agreed to. Your software bill moves every month with the rate, and any figure you put in next year's budget is a guess until the card statement lands.
On the Irish price list you are quoted in euro and billed in euro. The free plan is €0 a month for up to 100 pitches and it is the whole product, not a trial with a cliff at the end of it. When a guest books online they pay a flat €1.75, however many nights, pitches or people are on the booking, and never on a booking you take yourself by phone, email, walk in or at the gate. If you would rather your guests never saw a fee at all, the Put it on me plan is €2.75 per unit per month, capped at €137.50 a month, which is 50 units. It is all on the Irish pricing page and there is nothing hiding underneath it.
The money moves the same way. Your Stripe account is set up as an Irish business, takes euro from your guests and pays out to an Irish bank account by SEPA, and CampSuite adds nothing on top of Stripe's own card rate. Your park's own VAT position is unchanged by any of this and stays yours to handle exactly as you handle it now. More on how getting paid works.
This is what you are moving to. Pitches down the side, dates across the top, and the bookings you took last winter sitting exactly where they should be. If the busy weekend in July looks right on this screen, the move has worked.
Touring pitches, seasonals and accommodation in the same view, so there is only ever one answer about what is free.
The calmest move is the one you make between November and February. The diary is thin, most of what is on it is next summer's regulars, and you have time to sit with your rate cards and fix the pricing you have been meaning to sort out for two years. If you are reading this over the winter, that is your window and you should use it.
If your patience runs out in June instead, you do not have to wait. Your park gets built in the background while you carry on taking bookings the way you always have, then you pick a quiet Tuesday to start pointing new ones at CampSuite. Nothing has to happen on a Saturday in July with the ferry traffic queuing at the gate.
There is no contract holding the door shut behind you either. CampSuite is month to month. You can leave whenever you like and take your data with you, which is the only reason worth staying for. If you run more than 100 pitches, or several parks under one roof, the price is tailored and agreed before any work begins. More on larger parks, or just tell us what you are on now.
No. Bringing your forward bookings across is the first thing we plan and the last thing we check. Guest, pitch, dates, deposit paid, balance due. We walk through your busiest week with you before you rely on any of it, because a diary you do not trust is worse than no diary at all.
That is a normal starting point, not a problem. We can work from booking reports, a spreadsheet, a printout or the paper diary itself. It takes a little longer, and we say so up front rather than promising a week and delivering three.
For a single park with a normal pitch list, think in terms of a couple of weeks from the first call to the day you stop opening the old system. Most of that is you taking your time rather than us waiting on work. Several parks or a genuinely tangled rate structure will take longer, and you will hear that before we start, not halfway through.
No. You can move the diary first and leave online booking off while you settle in. Everything else keeps working. When you are ready to turn it on, guests book and pay in euro, and bookings you take yourself never carry a fee whatever plan you are on.
They carry on as they are. If you are listed with Failte Ireland, a county tourism site or anywhere else that sends people to your own booking page, you point that link at your new page and nothing else changes. For agency and marketplace availability, channel management is an add on at €12 a month. How the channel manager works.
No. There is no minimum term and no notice period to argue about at renewal. Pay monthly, stop whenever you want, and take your data out with you. We would rather earn next month than own your year.
Yes, and we would prefer it. Start a free account and build two or three of your own pitches in an evening, or ask us to show you around on a call first. The full move only happens once you already know what you are moving to.
One call, no slide deck, and an honest answer about how your move would go and when to do it. Ring +44 1228 581035, email hello@campsuite.net, or start a free account tonight and build a couple of pitches to see how it feels. Free for up to 100 pitches, priced in euro.
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