Past twenty pitches a park stops fitting in one person's head. Arrivals, departures, seasonals and accommodation on one screen that three people can have open at the same time, with as many staff logins as you want. Free for up to 100 pitches.
Twenty pitches you can carry around with you. Sixty on an August Saturday, with someone out on the field, someone on the phone and someone at the barrier, you cannot. What a growing park needs is not a bigger notebook. It is one diary that everybody is looking at, at the same moment.
A park of twenty to sixty pitches, whether you are on the Wild Atlantic Way or in a field outside Wicklow town, is a proper business with a proper Saturday. Grass touring pitches. A row of hardstandings for the bigger vans. Seasonals that go to the same families every year, a couple of pods at the top of the field, a motorhome service point by the gate. Each of them books differently. A seasonal is blocked out from March. A tourer turns over every second night in July. A pod has a minimum stay and a changeover day. Written down in one paper diary, that is an awful lot of pen.
CampSuite™ is caravan park management software built for that mix rather than stretched to cover it. Every pitch and every unit sits on the same diary, so a two-night tourer and a whole season on the ground beside it never argue with each other. Bookings that arrive online drop straight in and close the pitch. Bookings you take on the phone go in the same place. One screen tells you what is free next weekend, and it is right. There is more on how it handles touring and seasonal pitches if that is the heart of your park.
You do not have to switch it all on at once. Plenty of parks start with the diary alone, carry on taking bookings the way they always have, and turn online booking on when the season quietens down. Add glamping units when the pods go in. Whatever listings you already keep, with Failte Ireland or on the big booking sites, they carry on exactly as they are, and the channel manager is there for when you want the extra shop window. The software is the same either way, and it stays free for up to 100 pitches, which covers this whole size of park with room to spare.
Twelve vans off, fourteen on, rain at lunchtime and everybody asking you a different question. This is the day a diary either holds or it does not.
Open the app before you open the gate and the morning is laid out in front of you. Who is leaving, who has settled up, who is staying another night because the weather turned. Mark them off as they roll out, from the field, on your phone. Reception watches the pitch free itself.
Between the last one out and the first one in, the ground has to be done. Job sheets go to whoever is on shift with the pitch numbers already on them, and get ticked off as they go, with a photo where you want proof that the grass got cut and the bin got emptied.
The arrivals list is already on the phone of whoever is at the barrier, with the pitch number, the vehicle and the balance owing. Check people in where you meet them, including the family off the ferry who are three hours later than they said. The office, the shop and the field all see it happen at once.
Pitches down the side, dates across the top, bookings as coloured bars. You can see the bank holiday weekend filling up, the seasonals sitting still all summer, and the two nights in the middle of next week that nobody has taken yet. Tap a bar to see who is staying. Tap an empty cell to put a booking in.
One diary for touring pitches, hardstandings, seasonals and accommodation.
All of it on the free plan. There is no cut-down tier that takes the useful parts away.
Grass, hardstanding, fully serviced, motorhome bay. Set the size, the hookup and how many people fit, so the wrong van never lands on the wrong pitch.
Block a pitch out for the season and it stops appearing to online bookers, while the touring pitches around it keep turning over.
Glamping pods, shepherd's huts and statics book from the same diary, each with its own rate, minimum stay and changeover day.
Peak, shoulder and off-peak set once. A bank holiday weekend charges what it should without anyone remembering on the day.
Take a deposit when they book and the balance before they arrive, with reminders that chase it so you are not the one making the calls.
Confirmation, directions, the barrier code, the note about arrival times. They go out on time whether or not anybody was at the desk.
This is the size where the owner stops being the only person who needs the diary. Reception needs it. Whoever is walking the top field needs it. Whoever is doing Saturdays in the shop needs it. Give each of them their own login, because a shared one tells you nothing about who moved that booking or who took that cash. There is no charge per user and no cheaper tier that quietly takes logins away. Free on the free plan, free on the paid one.
See how checking in works →Every operator has a feeling about the season, and the feeling is usually about the weeks that were busy rather than the weeks that earned. Occupancy and revenue by pitch type and date range tell you whether the hardstandings carried the summer, whether the pods paid back what they cost to put in, and what the shoulder weeks in May and September really brought once you take the seasonals out of the total. That is the difference between setting next year's rates on evidence and setting them on last August.
See reports and insights →Nothing on your park is converted from another currency. The number you type is the number your guest is charged and the number that lands in your account.
On the free plan the software costs your park nothing, at any size up to 100 pitches. When a guest books online we add one small fee to their booking, and your pitch price stays your pitch price.
Booking confirmation
The €1.75 is flat. One booking, one fee, whether that is a single night on one pitch or a fortnight for a family spread across two. It sits on top of the pitch price rather than coming out of it, so it is the guest's charge and never yours.
Bookings you take yourself are never charged. Phone, email, walk-in, the caller who rings at nine in the evening off the ferry: none of those carry a fee at all. It applies only where the guest booked through your own online booking page.
Nothing, if you want. The free plan is the whole product for up to 100 pitches, not a trial and not a cut-down version. A park of 20 to 60 pitches sits comfortably inside it, with seasonal rates, reporting, the website builder, the site map designer, the WordPress plugin, the developer API and unlimited staff logins all included at no cost.
If you would rather your guests never saw a fee at all, Put it on me moves it onto the park instead. That is €2.75 per unit per month, capped at €137.50 a month, which is 50 units. A park with 100 pitches pays the same as one with 50. Channel management is €12 a month. Your own web address is €6 a month. Card processing is Stripe's own rate, paid to Stripe, and CampSuite adds nothing on top of it. The full breakdown is on Irish pricing, and there is more detail on how you actually get paid.
Above 100 pitches, or across more than one park, we price it for you rather than putting a number on a page. Larger parks are quoted in euro like everything else.
Yes. The free plan covers up to 100 pitches and it is the full product, not a trial that runs out. Fifty pitches sits well inside it, so the software costs your park nothing. The only money in it is the €1.75 a guest pays when they book online, and you can take that on yourself with Put it on me for €2.75 per unit a month, capped at €137.50 a month, which is 50 units.
Yes, and at this size you should be. Staff logins are unlimited and free on every plan, so reception, the person on the field and the owner can each have their own. Everybody sees the same diary as it updates, so a booking taken at the desk is on the phone out in the field a second later.
Arrivals, on site and departures are the front screen of the app rather than something you go hunting for. Tick people in and out as you meet them, wherever you happen to be standing. Job sheets for pitch turnarounds go to whoever is working that day, so nobody is guessing which pitch is ready.
Yes, and for a park this size that is usually the whole point. Block a seasonal pitch out for the year and it disappears from online availability, while the tourers around it carry on turning over. Both show on one screen, so a long seasonal and a two-night tourer can never end up on the same ground.
Euro, from end to end. You set your nightly rates in euro, your guests are charged in euro, and nothing is converted from another currency at any point. Card payments run through Stripe on an account set up as an Irish business, which pays out to your own Irish IBAN.
We price it for you. Above 100 pitches, or across several parks, there is a tailored plan rather than a fixed figure, and it is quoted in euro like everything else. Ring +44 1228 581035, which dials from Ireland in that format, or email hello@campsuite.net and we will work out what suits the way you run.
The free plan is the whole product for up to 100 pitches, so there is nothing to pay to start. If you would rather see it working first, book a demo and we will walk your own park through it.
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